WEBSITE DESIGN & DEVELOPMENTSPINGRAPHIX HOSTING / E-MAIL SET-UP INSTRUCTIONS

  • OUTLOOK EXPRESS
  • MICROSOFT OUTLOOK
  • ALTERNATE SMTP SETTINGS

Outlook Express - POP3 Instructions
CLICK HERE FOR IMAP OUTLOOK EXPRESS INSTRUCTIONS

Step#1

After opening Outlook Express, cancel all operations that it is trying to run and click 'Tools' then 'Accounts'.

Step#2

Click 'Add' then 'Mail'.

Step#3

Insert your name in the dialog box that appears. Click 'Next'.

Step#4

Insert your email address.

Step#5

At the heading 'Email Server Names', ensure that the incoming mail server is an 'POP3' server.
Incoming mail server (POP3,IMAP,HTTP) server : 'mail.yourdomainname.com'
Outgoing mail (SMTP) server : 'mail.yourdomainname.com'
Ensure that you have typed in the correct server name here otherwise you will not be able to send and receive email.
Click 'Next'.

Step#6

Now enter your login and password details as shown below.

Account name : email@yourdomainname.com and the password related to this id...
Click on 'Next'. Then click 'Finish'.

Step#7

Click on 'Finish'.

Step#8

To make sure the SMTP settings are correct, please follow the procedure as per the illustration below.
The SMTP is an authenticated SMTP so it needs certain specific settings to be done. Before closing the Internet accounts dialog box, click the account just created (acopywriter.net) and click on the properties.
Go to Acccount Settings under the "Server" Tab and make sure the smtp server is mail.acopywriter.net.

Step#9

Now Click on "My Server Requires Authentication" & then the Settings Tab.
Activate the radio button adjacent to "Log on Using" and then enter your full e-mail address and password.

Click on the "Remember Password" check box if you want Outlook Express to remember your password and log you in automatically.

Step#10

Similarly in the 'Advanced tab' make sure the Outgoing mail (SMTP) is 25 and the Incoming mail (POP3) is 110 by default.

If you want to leave a copy of all the downloaded emails onto your server then select the check box where it says Leave a copy of messages on server.
To save space, we suggest you, not to leave copy of messages on server for a long period.

Outlook Express - IMAP Instructions

IMAP (Internet Message Access Protocol). The purpose of IMAP is to allow a client to have server-based email management. With IMAP, a client does not need to download and store its own messages. All messages can be manipulated and stored on the server.

To setup IMAP in Outlook 2003:

From the Tools menu -> select email accounts.

  1. Click -> add a new email account -> click next

  2. On the email accounts page -> select the IMAP radio button -> click next

  3. On the email accounts page -> fill out all of the necessary information. Be sure to put in the incoming and outgoing server.

  4. Click -> more settings.

  5. Click -> the outgoing server tab.

  6. (optional) If your outgoing server requires SMTP authentication, check the box labeled as such.

  7. Click -> the advanced tab.

  8. If your server requires a secure connection, make sure that those boxes for the incoming and outgoing servers are checked also.

  9. Click Save.

Microsoft Outlook - POP3 Instructions

Step#1
Select Tools- Email Accounts.
Step#2
Select 'Add a new Email Account'. Click 'Next'.

Select the Server type as 'POP3' . Then click 'Next'.
Step#3
In the Internet E-mail Settings incorporate following changes User information:

Your name (display name) :
Name to identify your accounts in outlook
Email Address :
email@yourdomainname.com

Server Information:

Incoming mail server :
mail.yourdomainname.com
Outgoing mail server :
mail.yourdomainname.com

Logon Information:

User Name :
email@yourdomainname.com
Password : ........ (related to this email id)
Step#4
Click on 'More Settings' button and do the following changes

Click Outgoing Server
Make sure the check box is not enabled which says "My outgoing server (SMTP) requires authentication"
Then click radio button which says " Log on using"
User name
email@yourdomainname.com
Password ........ (related to this email id)
Click OK
Step#5
Similarly in the 'Advanced tab' make sure the Outgoing mail (SMTP) is 25 and the Incoming mail (POP3) is 110 by default.

If you want to leave a copy of all the downloaded emails onto your server then select the check box where it says Leave a copy of messages on server.
To save space, we suggest you, not to leave copy of messages on server for a long period.
Click OK

Step#6
You return to the 'Email Accounts Dialog box'. Click ok.
Then click finish button (which says congratulations!)

Alternate SMTP Port Settings

An increasing number of ISP's and firewall configurations block outgoing mail / SMTP connections on port 25 (the default port for SMTP) - this is mainly done to try and stop spam going out through their networks.

The issue is this can cause problems when you 'need' to bypass their servers (their servers may be unreliable or overly restrictive) or if they block port 25 and do not provide SMTP servers themselves!

Spingraphix.net opperates it's outgoing SMTP servers on the following ports: 25 or 3379 - we recommend (when needed) you use SMTP port: 3379

If that does not work (or you email program does not support changing the SMTP port) contact your system administrator / ISP about allowing outbound connections to our servers on ports: 25 or 3379.

Outlook

(NOTE: This assumes you're using POP/SMTP for email. It does not apply if you're using Microsoft Exchange for email.)

  1. Open Tools > Account Settings.
  2. Select your Spingraphix Email account from the list. Click Change.
  3. Click More Settings.
  4. Check the "My outgoing server (SMTP) requires authentication" box.
  5. Make sure that "Use same settings as my incoming mail server" is selected.
  6. Click the Advanced tab.
  7. Change the Outgoing Server field number from 25 to 3379
  8. Select "SSL" from the "Use the following type of encrypted connection" pull-down menu.
  9. Click OK.
  10. Click Next until you reach the Finish button. Click Finish.

Outlook Express

  1. Open Tools > Accounts.
  2. Click the Mail tab.
  3. Select your email account from the list (should be "user@yoururl.com"). Click the Properties button.
  4. Make sure the "Include this account when receiving mail or synchronizing" box is checked.
  5. Click the Servers tab. Locate the Settings button below Outgoing Mail Server. Click it.
  6. Locate the SMTP Port field (it should say 25). Change the 25 to 3379.
  7. Make sure the "My SMTP server requires authentication" box is checked.
  8. Click OK. Click OK again until you've closed all windows.
  9. Restart Outlook Express.

Thunderbird

  1. Go to Tools > Account Settings.
  2. Select Outgoing Server (SMTP) on the left pane of the Account Settings window.
  3. Select the SMTP server for your domain here. Click Edit.
  4. Change the number in the Port field to 3379
  5. Click OK.
  6. Click OK again to close the Account Settings window.

MacMail

  1. Open Preferences in the Mail menu.
  2. Click the Accounts tab to locate your account. Open it.
  3. Open the Outgoing Mail Server window.
  4. Change the number in the Port field to 3379.
  5. Set the Encryption Method to TLS.
  6. Check the "Use Authentication" box.
  7. Click Continue.
  8. Click Continue again. Close any remaining windows.

Eudora

  1. Open Preferences.
  2. Locate the SMTP Port field. Change 25 to 3379.
  3. For the "Secure Sockets when Sending" option, select "If Available, STARTTLS"
  4. Change "Use submission port (3379)" to ON.
  5. Change "Allow authentication" to ON.
  6. Click OK. Close Preferences.

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